Urban LA Salon

Robin ALWAYS makes my hair dreams come true!!! When I have an appointment coming up, I start sending her inspo and she always accepts the challenge! She talks me through the process, asks for my input throughout and is willing to make last minute adjustments as needed so I walk out feeling my absolute best. And I always leave with best products to keep my hair fresh and healthy until the next appointment.

Recently, something changed with this business. My wife received services here and was charged nearly double what she should have been. She was never informed of any uncharges, and when the owner, Leanne, was confronted about this, she refused to give any refund. Finally, she conceded to give a refund but only followed through with a small %. When we called back, she became agitated and yelled at us. I was shocked by how a business owner could think it was appropriate to treat a customer like this. If you want to be cheated out of your money and then yelled, this is the place for you. If you aren’t into that, then avoid this salon. There are many better ones in the area.

I have been a customer at this salon for over 15yrs. The stylist staff are talented pleasant & friendly. Would recommend. I love going in looking blah and walking out looking and feeling fabulous