Sarasin Spa

Didn’t even want to rate it 1 star. Surprised my fella with a couples massage as we’ve been regular customers for a couple of years, to only 5 minutes into the massage there be a loud banging on the walls and very loud music being placed and continued through the whole hour. As we told them the music was annoying us and we couldn’t relax there response was laughing saying “ you should come earlier always loud banging on weekends”. Which we know isn’t true as we’ve always come on weekends. When we told the manager about our complaints she was awfully rude and told us “we can only give back 20% as it’s not our fault if you don’t like it get the police involved”. I’m absolutely disgusted in how the manager spoke to us and will not be returning.

Upon arrival, I was greeted by a peaceful and harmonious energy in the lobby that is beautifully decorated, full of plants and Buddhist features.

The massage itself was great and hit all the right spots. Full body, with a mix of soft and hard techniques. The people were friendly and I would return.

Had the most amazing experience here on Monday , lovely staff and masseuse’s are so sweet.
Highly recommend if you like a relaxed atmosphere and deep tissue massages.