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By: The Pretty List
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Absolute joke every time I order on uber it always has to be cancelled due to prioritising click and collect, I had my uber driver apologise to me whilst the Asda worker was screaming at her and she apologised that they had to cancel my order. Since it’s been taken over this company is absolutely diabolical get it sorted or just shut down.
I visited the Ashton Under Lyne store today and was helped by a very courteous and professional member of staff. I needed a couple of t-shirts and there were plenty on the shelves, but not in my size! A quick word with said member of staff and she quickly brought the required items from the stockroom. Much obliged! Good old fashioned customer service never goes out of fashion!
Low or no stock, staff clogging isles with their home shopping trollies and product shoved on shelves in front of what should be there. No possibility of doing a weekly shop or sticking to a shopping list.
They don’t come out when you check in to collect your groceries from the click and collect area. 25 mins waiting after work. Their excuse? ‘oh sorry, the machine doesn’t make a noise when someone checks in!’
Do your flipping jobs.
Worst place for click and collect. I spent 30mins waiting for the door to be opened no one came. I went to the customer service and instead of helping me out, she challenged that “we have cameras as can check what time you came”. These ppl have zero empathy and Asda as organisation has poor complaints system.
I know this review wont make much difference but just sharing this for public interest.
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